Returns & Exchanges

At Frankie Say Relax, we want you to be completely satisfied with your purchase. If you are not happy with your item, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed once we receive the goods.